Live chat
Chat widget demo
The floating chat sits on every page in the bottom-right corner. Open it to see availability indicators, persistent history, page awareness, and escalation to the team.
What to try
- - Send a message and watch the mock assistant respond.
- - Notice the status dot turning green during CET business hours.
- - Move around the site; messages persist across navigation.
- - Add items to your quote cart and see the context badges update.
- - Use "Escalate to team" to call the existing /api/chat/escalate endpoint.
Availability colors
Green: within Mon-Fri, 8-18 CET
Orange: after hours but you can leave a note
Gray: offline or escalation error
Need a product context?
Visit /products or any product detail to see the chat mention what you are viewing. The widget automatically surfaces quote cart size to help the team respond faster.